Shipping policy

 

Shipping Policy

At Punters Golf, we strive to deliver your orders as quickly and efficiently as possible. Please review our shipping policy for details on processing times, shipping options, and delivery expectations.

1. Processing & Handling

• Same-Day Fulfillment: We aim to fulfill orders on the same day they are placed, excluding weekends and public holidays.
• Extended Handling During Sales: During peak sale periods, handling times may extend to up to 2 business days due to increased order volume.

2. Shipping Options

• Standard Shipping:
  • Delivery Time: 3-5 business days.
  • Cost: Calculated at checkout based on your location.
• Express Shipping:
  • Delivery Time: 1-3 business days.
  • Cost: Additional charges apply and will be shown at checkout.

3. Rural Deliveries

• Additional Time: Orders to rural areas may require an additional 1-2 business days for delivery, depending on the location.

4. Shipping Costs

• Shipping costs are calculated at checkout and will vary depending on the shipping option selected and the delivery location.

5. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order through the provided link to stay updated on its progress.

6. Shipping Delays

• While we do our best to meet the estimated delivery times, unforeseen circumstances such as weather, carrier delays, or high order volumes during holidays and sales may cause delays. We appreciate your understanding and patience during such times.

7. International Shipping

• Currently, our shipping policy covers domestic deliveries within Australia. For international shipping options, please contact our customer service at support@puntersgolf.com.

8. Contact Information

For any questions or concerns regarding shipping, please reach out to our customer service team at:

• Email: support@puntersgolf.com

We are committed to ensuring your order arrives in a timely manner and appreciate your business.